Terms & Conditions
Placing an order on the Boutique Belissima website means that the Buyer agrees to the following terms and conditions of cooperation.
Boutique Belissima is a website for selling clothing online (hereinafter referred to as sole trade) and sells products only to business entities and self-employed resellers or suppliers. The ordering party (hereinafter referred to as the Buyer) declares that he/she performs this action on behalf of and for the benefit of the business entity. Sales at the Belissima boutique website are not subject to consumer law regulations.
Placing an order
The Buyer may place an order manually on belissima boutique website, requesting a product. After receiving the payment, we send the product to the client's address. While placing an order, the Buyer is obliged to provide invoicing and shipping details (including the name, address, telephone number, email, and the correct VAT EU number in case of European Union-based entities). If the shipping address and billing address are different, this should be noted in the “additional information” field. The invoice will be issued on the basis of data provided by the Buyer. The Belissima Boutique is not liable for errors resulting from a system failure or for errors caused in the course of communication between the Buyer and its servers. We are not responsible for incorrect data provided by the Buyer while placing an order. In particular, shipping costs, VAT rate, or price of goods can not be considered as final and are subject to correction. The Buyer is obliged to provide the sole trader in this case, Belissima Boutique,e with a correct email address and mobile phone number, including the area or country, during the checkout process; all details matter. Unsuccessful deliveries of orders without this information cannot be compensated. The sole trader "we" reserves the right to refuse to fulfill the order or a part of the order. If an ordered product is not available at the time when the order is being completed, we contact first the client offering other options like: different colors, models, similar products with similar prices, the client choice if he/she prefer refund provides the Buyer with available products from among those ordered, and the amount of money of the unavailable product, which has already been paid for, is transferred in the form of an overpayment to the Buyer’s balance of payments. The overpayment may be used by the Buyer for the next order or exchange products with similar prices. Upon the request of the Buyer, addressed in a written form, the overpayment will be refunded to the Buyer in a manner agreed between the sole trader and the Buyer. By default, the refund will be executed in the same manner as the initial payment. We always try the best resolution for both sides. All information regarding product shortages will appear in this customer panel. The goods are ordered after pressing the “ORDER” button on the Belissima Boutique website and prior to the submission of all necessary data. By placing an order, the Buyer also gives the Belissima Boutique permission to keep the Buyer’s personal data in the customer database. The data will be used only to fulfill the order and for marketing purposes.
Processing time and the delivery
The standard processing time is 1-5 working days. The time needed to complete the order for a given product is indicated in the shopping basket and in the XML file available at the website. The delivery takes an additional couple of days. Therefore, the receiving time = processing time + delivery time, more or less 10 to 15 days. For reasons beyond the control of the Belissima boutique, such as invalid address, customs clearance procedures, or other causes, the delivery time may take longer. We start processing each order after receiving the payment. In case of payment by bank transfer, the Buyer may send the sole trader a confirmation of payment by email if necessary to speed up the processing of an order. The products are reserved after the payment is credited to the Belissima Boutique account. The sole trader does not allow for cancellation of an order or making any changes to an order once the payment has been credited to the supplier account. We offer the following shipping methods: FedEx Economy and Global Express. The choice of the delivery methods is different, depending on the country. The shipping labels contain the supplier's data (the name of the company, the shipping address, and the phone number). Before collecting the parcel, the Buyer is obliged to check whether the packaging has not been damaged during transport. If so, please take pictures. In particular, the Buyer should pay attention to the condition of tapes or seals affixed to the shipment. If the package is damaged or the seals (tapes) are broken, the Buyer should not accept the parcel and make a damage report in the presence of the carrier and contact the belissima Boutique as soon as possible to clarify the matter. Checking the parcel on delivery is a necessary condition to take into account any claims of the Buyer for damage or robbery of the shipment in transit. Product guarantees do not include mechanical damage caused by external factors. The Buyers from non-EU countries are required to pay duty and a customs clearance fee in the country of destination, known as the import customs clearance fee. If the Buyer refuses to pay them in the destination country, he or she should be aware of the fact that we dont take any does not take any responsibility for that. If such an order is returned, the Belissima Boutique will not refund the costs incurred by the Buyer. For further information, the Buyer should contact his/her local customs office.
Payment terms and prices
All the prices listed on the Belissima Boutique website are retail sales net (they do include VAT). The issued VAT invoice is attached to the shipment or available to download on the sole trader's website. The sole trader does not issue collective invoices. A separate invoice is issued for each order. The sole trader accepts payments by credit card, bank transfer, or debit card.
Product return policy
Please, Please, and Please BE CONSCIOUS WITH YOUR BUYING, MAKE SURE YOU ARE BUYING YOUR CORRECT SIZE, PRODUCT, BECAUSE The SUPPLIERS majority does not accept returns. In which situations do we accept returns? PLEASE Take note
There are 2 situations here: 1. We control the other; it's out of our control.
The client came to our website, chose a dress, and made the payment on our website, but when we requested that specific product, the supplier didn't have it anymore. Maybe they don't have in that time, but they will have it later, or maybe it's finished forever
So we contact our customer to inform the situation. We give the customer a choice and option: she can choose another product, or the same product with a different color or model, but with the same or a similar price, or another completely different product with the same value. If the customer accepts, GREAT, we go ahead! IF THEY DONT ACCEPT, WE DO THE REFUND, AND WE DON'T ASK FOR MORE because we didnt ordened with the supplier yet, so it is still in our control.
But if the customer requested the product and we requested it from the supplier, and they sent it to the client and the client received it in their home, and/or they didn't like it, it's very difficult to get a refund from the suppliers, and we belissima boutique dont responsibize for their decision
Purchases at the suppliers or Wholesale are not consumer sales and do not apply to the consumers. We don't own the product, we are just sole traders, we only do the sells in our website. We do not control inventory.
. Only business entities or self-employed resellers of any kind are allowed to make a purchase. Therefore, the orders can not be returned to the suppliers if the product is in perfect condition.
They say: We do not accept returns under consumer law because we deal with B2B sales. However, we offer a return service, the conditions of which you can find out in the help section.
Only damaged products are subject to exchange, and the customer needs to prove is from the supplier's mistake. The Buyer is obliged to contact the Belissima boutique in writing within 48 hours after receiving the parcel with pictures and all details of the damage. The Buyer is obliged to return such a product to the supplier, and the Wholesaler needs to receive such a return within 7 working days from the date of informing the supplier about such an issue. IF ANY MISTAKE IS MADE BY THE SUPPLIER, THEY WILL BE RESPONSIBLE like wrong sending. All the returns need to be sent to the following address: ( but only after contacting Belissima Boutique, informing them about the situation for guidance)
Fashion Shopping Group Ltd.
Słowiańska St. 6
75-846 Koszalin, POLAND
The Buyer is obliged to describe in detail the defective product and attach photos showing the damage within 48 hours after receiving the parcel. All the return costs and customs duties are to be incurred by the Buyer unless otherwise instructed. The suppliers do not accept complaints, returns, or exchange requests from customers who are customers of the Buyer "we" if they do not accept returning UNFORTUNATELLY WE CANT REFUND AS WELL "because Belissima Boutique is not responsible for the choice of the client and supplier. The supplier is not obliged to refund the Buyer in this case "we" so "Belissima Boutique," so it is not in our interest to absorb the loss of all the confusion; we are a serious in our business and we are a small company, and "adopting these measures" would result in significant losses to our business, we dont own the product we just selling it for a very small comission the whole money go to the supplier that owns the product and our responsiblilty "ONLY " is to make sure the client receive the exactly product they saw in our website by our pictures, the products is exactly what you see in website and the pictures is very clear and realistic. Therefore, we emphasize the extreme responsibility of the customer before deciding to buy a product online to avoid frustration. We are always available to answer any questions before you decide to buy any product from this website. We are honest and transparent. Our job is to serve you with the best products and services.
in the following cases: the return is missing the detailed description of the damage, the original packaging (shoe box, dust-proof bag) is missing or damaged, the order number is missing, the return is unauthorized, return deadline is over. The refund is provided in the form of credit on the Buyer’s account, within a maximum of 7 working days from receipt of the product by the supplier. This credit is then automatically deducted when a new order is placed. If the Buyer does not want to use the money on the next order, the supplier is obliged to refund the money by the same method of payment with which the original payment was made. The Buyer is obliged to read thoroughly the information on cooperation terms that has been put on the Belissima Boutique website. IMPORTANT TO TELL WE WORK WITH GREAT SUPPLIERS THAT SELL GREAT PRODUCTS AT GREAT PRICESAND QUALITY. They have specialists who review the products before shipping and after for analysis, so any fraud detected by them voids any possibility of a refund, and Belissima Boutique is not responsible for their decision to refund or not.
. If you have any further questions, please contact us: victoriadepinheiros@gmail.com.
Cookie policy
The Portal does not automatically collect any information, except for the information contained in cookies.
Cookie files (so-called “cookies”) are IT data, in particular text files, which are stored in the User’s end device and are intended for using the Portal’s websites. Cookies usually contain the name of the website from which they come from, the storage time on the end device and the unique number.
The entity that places cookies on the User’s end device and has access to them is the Administrator of the Portal.
Cookie files are used in order to:
match the content of the Portal to the individual preferences of the User and optimize the use of websites; in particular, these files recognize the User’s device so that, according to the User’s preferences, they can display the website, tailored to the User’s individual needs;
prepare the statistics that help to understand how the Users use the websites, which allows to improve their structure and content;
maintain the User’s session
The following types of cookies are used on the Portal:
“sessional” (session cookies) and “permanent” (persistent cookies). Session cookies are temporary files that are stored in the User’s end device until the User logs out, leaves the website or turns off the software (web browser). Persistent cookies are stored in the User’s end device for the time specified in the parameters of the cookies or until the User removes them.
“necessary” cookies, enabling the use of services available on the Portal, e.g. authentication cookies used for services requiring authentication on the Portal;
cookies used to insure security, e.g. used to detect authentication fraud on the Portal;
“performance” cookies, enabling the collection of information on how to use the Portal’s websites;
“functional” cookies which allow to ‘remember’ and personalize the User interface of his choice, for example, with regard to the language or region chosen, the font size, the design of the website, etc;
“advertising” cookies, which make it possible to provide the Users with advertising content more suited to their interests.
In many cases, the software used to browse the web pages (web browser) by default allows storing cookies in the User’s end device. The Users may change the settings for cookies at any time. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the settings of the web browser or inform about their placement in the User’s device each time. Detailed information about the possibilities and ways of handling cookies are available in the settings of the software (web browser).
The Administrator informs that changes in cookie settings in the User’s web browser may limit or prevent access to some of the functions of the Portal.